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Enterprise SaaSPerformance & Rescue8 months
Enterprise Form Builder Platform
A rescue and performance engagement that transformed a struggling SaaS platform into a compliant, high-performance system capable of supporting enterprise procurement.
SaaS form builder with 40,000+ active users and enterprise clients in regulated industries.
8.2s → 1.1s
Average page load time
0
Deployment incidents in 14 months
GDPR
Compliance achieved, enterprise audit passed
200+
End-to-end tests in CI pipeline
The Challenge
- ✕8.2-second average page load - users abandoning during peak hours
- ✕GDPR compliance gaps flagged in enterprise procurement security audit
- ✕Fragile deployment process causing frequent staging/production divergence
- ✕N+1 query problems consuming 80% of database capacity under normal load
- ✕No end-to-end test suite - refactoring was impossible without regression risk
What We Did
- Full technical and security audit: 47-item remediation list with priorities and estimates
- Redis caching strategy: session data, computed results, and hot-path queries
- Database optimization: N+1 elimination, 23 missing indexes added, query rewriting
- GDPR compliance: data inventory, retention policies, consent flows, DPA documentation
- Playwright test suite: 200+ end-to-end tests covering critical user journeys
- CI/CD pipeline rebuild: GitHub Actions, environment parity, automated smoke tests on every deploy
Technology
.NET CoreC#ReactPostgreSQLRedisPlaywrightAzureGitHub Actions
"After working with DilyaSoft, our platform became a product we're proud of instead of one we apologize for. Three enterprise clients signed contracts within a month of the compliance work completing."
- CTO, Enterprise SaaS Platform
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